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Leverage the mobile Store Discount Program

 

As an ODP Business Solutions™ customer, you are eligible for discounts on certain product categories in Office Depot® and OfficeMax® stores.

Looking for the best way to maximize your member benefits? Simply shop online to take full advantage of your contracted pricing.

However, if you‘re shopping in store, you can use the ODP Business Solutions Store Discount Program to receive a standardized member discount. Registering is easy. Simply download the ODP Business Solutions App from the App Store® (Apple) or Google Play™ (Android) store for digital access to the Store Discount Program.

FAQ

In May 2022 we launched our new brand -- ODP Business Solutions™ – and a new website,  www.odpbusiness.com. This was part of our evolution to a B2B-dedicated company that is more agile and innovative in how we focus on businesses like yours — all while bringing nearly 30 years of knowledge and experience to the table.

This evolution does require us to work a bit differently with the Office Depot® and OfficeMax® retail stores. One of the necessary changes is that we are replacing the current Store Purchasing Card with a new Store Discount Program.


What is changing?

  • If you currently have a Store Purchasing Card (SPC) your card will be switched over to the new Store Discount Program.

  • The program will offer a standard discount, contracted pricing in store on certain product categories when you identify yourself as a program member.

  • You can use your current SPC in store, but we encourage you to obtain a login to the ODP website to access all ordering options, delivery or pick up in store.  Please contact Customer Care at 888-2-OFFICE for assistance.

  • Please note: Account Billing will no longer be available with the Store Discount Program.


Is there anything I need to do?

  • You can continue using your current SPC card to receive your discounted, contracted price in our stores or order online for delivery or pick up in store. 
  • Trouble? Contact Customer Care at 888.263.3423.

 


What can I use for payment in the store, if I can no longer use Account Billing?

  • You can use any regular form of payment such as cash or credit card.


Can I still get our Tax Exemption if I purchase in an Office Depot or OfficeMax store?

  • Yes, if you are currently receiving tax exemption with SPC purchases. Note: All tax certificates must be valid and registered with BSD-TaxExemption@officedepot.com.


How can I still get my contract pricing if I shop in person at Office Depot or OfficeMax store?

  • Using your SPC or SPD card will now provide you your contract pricing in store. 
  • Ordering online at www.odpbusiness.com.  Online orders can be shipped to your home or business, or you can place an order online for pick up at your favorite Office Depot® or OfficeMax® store locations
  • Ordering online gives you more visibility, accountability and control over what your organization orders at your contracted price! 
  • Note: A login is required to make purchases online and pick up orders in stores. If you don't have a login yet, simply call 888.263.3423 to get set up.

I have been using a Procurement Card (P-Card) when shopping at Office Depot and OfficeMax store, what do I need to do now? 

  • The program remains the same.  You can continue to use your P-Card as a form of payment.  If your card is registered on your account, you will receive contracted prices at the time of purchase. 
  • If you are currently receiving tax exemption with your P-Card purchases, tax exemption will be received.  Note: All tax certificates must be valid and registered with BSD-TaxExemption@officedepot.com. 

My company uses Purchase Orders when buying in an Office Depot or OfficeMax store – can we continue to do so?

  • The only options for using Purchase Orders will be to log into our website and order online for either delivery or in-store pick up or call/chat with our Customer Care team to place your order.


What if I want to return an item?

  • If you purchased an item in an Office Depot or OfficeMax retail store using the Store Discount Program you can return this item in the store with your original sales receipt, in accordance with the terms and conditions of and the Office Depot® OfficeMax® return policy
  • If you placed an order on the ODP Business Solutions website for pickup in and Office Depot/OfficeMax retail store and would like to return the item after you have picked it up, please go to your Order History page on your ODP Business Solutions account page, select the order/item you would like to return, and create a self-service return to ship the item back to us.

If you have any additional questions, please contact our Customer Care team at 888-2-OFFICE.