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Store Discount Program

 

Giving our business customers flexibility, convenience, and cost savings is our mission.  We are happy to share that our Store Purchasing Card (SPC) is back with a new name – the Store Discount Card (SDC) – you can shop in Office Depot® and OfficeMax® stores and receive your contract pricing.

What does this mean for you?  

More convenient ways to leverage your contract pricing to maximize savings!  

·       Buy online and pick up at your local store.  Put retail to the test with their 20- minute pick-up promise!

·       Shop in the store when you need something fast or want to try out that new ergonomic office chair with the experts, before you order.

Registering is easy. Simply download the ODP Business Solutions App from the App Store® (Apple) or Google Play™ Store (Android) for digital access to the Store Discount Program.

FAQ

Is there anything I need to do?

  • Trouble? Contact Customer Care at 888.263.3423.

What can I use for payment in the store, if I can no longer use Account Billing?

  • You can use any regular form of payment such as cash or credit card.


Can I still get our Tax Exemption if I purchase in an Office Depot or OfficeMax store?

  • Yes, as long as you have a tax exemption associated with your ODP Business account. Note: All tax certificates must be valid and registered with BSD-TaxExemption@officedepot.com.


How can I still get my contract pricing if I shop in person at Office Depot or OfficeMax store?

  • Using your SPC or SPD card will provide you your contract pricing in store. 
  • OrdersOrders placed online at odpbusiness.com can be shipped to your home or business, or you can place an order online for pick up at your favorite Office Depot® or OfficeMax® store locations.
  • Ordering online gives you more visibility, accountability and control over what your organization orders at your contracted price! 
  • Note: A login is required to make purchases online and pick up orders in stores. If you don't have a login yet, simply call 888.263.3423 to get set up.

I have been using a Procurement Card (P-Card) when shopping at Office Depot and OfficeMax store, what do I need to do now? 

  • The program remains the same.  You can continue to use your P-Card as a form of payment.  If your card is registered on your account, you will receive contracted prices at the time of purchase. 
  • If you are currently receiving tax exemption with your P-Card purchases, tax exemption will be received.  Note: All tax certificates must be valid and registered with BSD-TaxExemption@officedepot.com. 

My company uses Purchase Orders when buying in an Office Depot or OfficeMax store – can we continue to do so?

  • The only options for using Purchase Orders will be to log into our website and order online for either delivery or in-store pick up or call/chat with our Customer Care team to place your order.


What if I want to return an item?

  • If you purchased an item in an Office Depot or OfficeMax retail store using the Store Discount Program you can return this item in the store with your original sales receipt, in accordance with the terms and conditions of and the Office Depot® OfficeMax® return policy
  • If you placed an order on the ODP Business Solutions website for pickup in and Office Depot/OfficeMax retail store and would like to return the item after you have picked it up, please go to your Order History page on your ODP Business Solutions account page, select the order/item you would like to return, and create a self-service return to ship the item back to us.

If you have any additional questions, please contact our Customer Care team at 888-2-OFFICE.